CaseTC Warranty Policy
Terms & Conditions
At CaseTC, we stand by the quality of our products and are committed to your satisfaction. Each CaseTC Trading Card Phone Case is backed by a one-year warranty from the date of purchase. During this period, we offer one complimentary replacement per product, regardless of the nature of the damage or issue. Please note that while the replacement is free, customers are responsible for the shipping costs.
How to File a Warranty Claim:
- Submit a Claim: Complete our Warranty Claim Form, ensuring you include a photo of the product issue.
- Receive Discount Code: Upon approval, you'll receive a discount code for the replacement product.
- Place Replacement Order: Use the discount code to order your replacement within seven days of receipt. Ensure you use the same email address associated with your original purchase to validate your customer status.